Press Release: Black Book Research Reveals Top Technology Vendors for Medicare Advantage Plans in 2025
WASHINGTON, D.C. – May 25, 2025 – As Medicare Advantage (MA) plans navigate stringent regulations from the Centers for Medicare & Medicaid Services (CMS), Black Book Research has published its 2025 rankings of top technology vendors critical for achieving CMS 5-Star ratings.
The report addresses the increasing demands on MA plans amidst heightened CMS audits, emphasizing the need for sophisticated IT solutions. “The complexity of CMS audits requires advanced technological interventions,” stated Doug Brown, Founder of Black Book Research. This year’s rankings spotlight vendors that excel in meeting the latest CMS requirements across compliance, interoperability, member engagement, and analytics.
Black Book’s analysis is founded on a comprehensive survey involving 1,046 Medicare Advantage executives and IT leaders, categorizing vendors using 18 qualitative Key Performance Indicators (KPIs). These KPIs measure areas such as ease of integration, customization, vendor responsiveness, and member engagement effectiveness.
Top-performing vendors fall into various categories, including:
- Care Management Platforms: ZeOmega, HealthEdge, EXL, VirtualHealth, GuidingCare.
- Population Health Management: Innovaccer, Lumeris, Lightbeam Health Solutions.
- Interoperability Platforms: InterSystems, Smile Digital Health, Cureatr.
- Member Engagement: Icario, Welltok, mPulse Mobile.
- Quality Measure Management: Inovalon, SPH Analytics, HealthEdge.
- Audit Compliance Management: Inovalon, Veradigm, Cotiviti.
“By collaborating with these top-rated technology partners, health plans can enhance their compliance capabilities, streamline audits, and improve member outcomes,” added Brown.
Detailed insights and full rankings from Black Book’s report are available for health plan leaders at no cost via their website.
For more information, visit Black Book Research.
Contact:
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800-863-7590
Source: Black Book Research
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