Technology Reply Earns Oracle Service Expertise in AI
TURIN, Italy – Technology Reply, part of the Reply Group and focusing on Oracle technology solutions, has been awarded the Oracle Service Expertise in Artificial Intelligence for the Western Europe region. This prestigious certification highlights the company’s proficiency in leveraging Oracle Cloud Infrastructure (OCI) to develop advanced AI applications.
The certification affirms Technology Reply’s capabilities in utilizing OCI’s AI services, which include pre-trained models, chatbot development, and custom model creation. Their innovative approaches incorporate OCI Generative AI services, employing the LangChain framework to design and deploy applications powered by Large Language Models (LLMs).
A notable instance of Technology Reply’s expertise is its collaboration with Pusterla 1880, a leading luxury packaging firm. The project involved the creation of specialized AI agents that utilize Oracle Database 23ai and OCI to autonomously generate pricing estimates based on natural language customer briefs. This system seamlessly integrates with Pusterla’s Oracle Cloud ERP, significantly enhancing efficiency by reducing processing times.
Additionally, Technology Reply partnered with Bitron, a multinational in the automotive and HVAC sectors, to develop an AI-based conversational assistant. This assistant aids operators in predictive diagnostics and maintenance through a natural language interface connected to corporate systems. Utilizing OCI’s Autonomous Data Warehouse, the solution consolidates various data sources, creating an interactive knowledge base for real-time diagnostic support.
With this certification, Technology Reply strengthens its position as a crucial technology partner for businesses aiming to optimize enterprise applications, enhance user engagement, and expedite decision-making through AI and Oracle solutions.
For further information, visit reply.com.
Contact:
Fabio Zappelli
Email: [email protected]
Tel: +39 011 7711594
Irene Caia
Email: [email protected]
Tel: +39 02 535761
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